Very very happy! The results of cleaning a 25 year old area rug which had alot of use and was quite dirty was astounding! It looks new again! Also very pleased with Tim who was very informative, professional and provided great customer service. Will definitely be using Zerorez for other cleaning projects and will recommend to family and friends. This is the way to go for all your cleaning needs in your home! You will be very happy too!
The gentleman was very timely. He was very pleasant and professional. He explained exactly what he was going to do and did it with excellence! Would use him again!
Amazing will tell family and friends to use!
Recardo & Ambar DAVIDSON
Great experience the Technician was in time, and professional. He was cleaned and explained every detail each step and explain the chemicals being used after I told him about my medical condition. I will definitely use this service again in the future. 10/10 and very affordable.
Great service. Fabio was Amazing
Excellent Company, very professional.
Our service technician, Tim, arrived to our new home prompt and prepared. He was incredibly nice and gave me information about the service. He wore booties in the house to protect our floors and was masked the whole time. The job was finished and the carpets look fantastic. All in all would highly recommend Zerorez!
Been using them for year. Great service great value not great results. Would. NEVER use anything or anyone else for cleaning services. As they state. no residue left.
Service personnel arrived at appointment time scheduled and called prior to arrival… pet stain removal was thorough. This the second time i used ZERORES and I highly recommend using this company.
Great job. Carpets look so nice. Professional job. Would 100% recommend.
Favio arrived within the timeframe we were given & was respectful, courteous & very professional. He ensured he had his shoes covered when he entered our home & wore a mask. He then assessed the basement & gave us his recommendation to add a deodorizer which was needed. Favio gave us the price for the job & it was close to the estimated price we originally received. He was efficient & got the job done in a speedy time but didn’t compromise on quality. We were so impressed that we asked him to clean an area rug at an additional price. Favio did a fantastic job & would highly recommend his service.
Did a great job on carpet and sectional. Neat and professional.
Hired them for COVID 19 disinfection. The technician was thorough and knew what he was doing. He also addressed all questions/concerns we had.
Front to back awesome service! Prompt, reliable, knowledgeable, thorough and diligent. Superb job would absolutely use again and recommend. Thank you so much, my carpet and area rugs look and smell amazing after a septic disaster🙏
We used their service-carpets look good very happy…..Aside from having a quality service it’s extremely important to me to have great communication and impeccable customer service. This company exhibited that in fact went above and beyond with me…My interaction was with a person named Joanne who was patient, respectful and the perfect example of how all businesses should treat their customers…Word of mouth and recommendations are paramount to small businesses and I will literally post my experience to friends and family to encourage them to use this company….cheers to you and blessings for continued success amidst these unsettling times for small businesses
Tim was great!! Couches look brand new and smell terrific. He answered all our questions and really went above and beyond.
Everything was great from start to finish! My couch and carpets look brand new and smell great! Highly recommend
We're repeat customers and couldn't be happier! Owner/Operate Tim is a pro. Very knowledgeable and courteous. I'm very excited about this "green" alternative to cleaning my carpets. Carpets look amazing. Strongly recommend.
Fabio was very professional, informative, and an overall nice guy. He explained everything prior to cleaning the carpet. Thank you for the beautiful result. Highly recommend ZeroRez.
This was a great experience. Excellent customer service and excellent technician. Knowledgeable and thorough. My carpet and sofa are like new again. Highly recommend. Love that they are a green company 😊
Excellent service. Two thumbs up 👍🏽👍🏽. Is will definitely use them again. No hassle what so ever. And Customer service was very gracious and understanding. Great experience from the beginning/phone call. Thanks again. Jm
they did a great job! highly recommended, also very courteous and respectful inside the house and worked very thoroughly
Service was great. Can’t wait to have them back to do the rest of the house.
Very professional service by the the Technicians Favio
Had my area rugs cleaned. Everything came out amazing! So happy I decided to try Zerorez. I will recommend to all my family and friends.
Love this company. Clean carpets, no chemicals. Professional and on time. Highly recommended.
Excellent, friendly service - highly recommend
Great company. Easy to get in touch with. I received a confirmation email that appointment was booked and one as a reminder the day before. Technician was great. Couches And rugs look brand new.
Albis Del Barrio
Amazing experience second time using the company carpet looks like new
Excellent service by a knowledgeable technician, will definitely use their service again.
Tracy Vinci Molloy
Great Job by Zerorez!!! My carpets look so clean and new!! A must try!!!
My couch looks brand new ! Favio did a great job and was very courteous. Would definitely use them again.
Tim is amazing! Explained everything from start to finish. Even explained minor details that I did not know. Carpets look amazing and we can even feel the difference.
Just had my fabric kitchen chairs and a area rug cleaned. The service was fabulous. The chairs and rug look brand new. I will definitely use Zerorez again, and recommend them to family and friends. The prices are very reasonable.
Service was fast and excellent. Everything came out beautiful. The tech Tim was so nice and informative. I would definitely use this company again!
We are the Long Island Advance... We had Zerorez come in to address stains and odors in one of our suites. The client was moving into this office the next Monday the stains happened the previous Thursday, Zerorez was there on Friday!!! They saved the day!!! No signs of stains or odors and the pricing was very reasonable for what they needed to do. Thank you Zerorez!!!
Fantastic. Called just to inquire. The woman who answered the phone was so friendly, helpful and knowledgeable that I wound up booking for an 8am appointment a few days later. Day of, I got a call at 7:40 by the technician saying he’s 20mins out. 8am right on time. Friendly, explained the process, and worked quickly. I had emptied the rooms mostly and he even moved some things around (mattress and box spring) to better clean the room. Can’t say enough about how easy they made this. To think, I was contemplating renting a machine and harsh chemicals for almost the same price. The chemicals they use are environmentally friendly, and let safe. Great job!!!
Fabulous service from start to finish!
The technician was caring, friendly and professional. He did a fantastic job cleaning the cornice. He really cares about leaving a good impression with the customer. He suggestion that would beneficial in the future.
Tim, our tech, arrived on time and was very courteous and professional. Our carpets look great!! We have 3 small children and a Beagle so the livingroom carpet has had it's fair share of spills and foot traffic. We needed to freshen up. THANK YOU!!
They did a great job tim jonason was awesome and a cool guy. I'll definitely use them again if I have more to clean.
Extremely professional and well-mannered! My area rugs, carpet and sofa all look brand new. Highly recommend!
Great job...the carpet smells so fresh and it feels soft on my feet when I walk on it. Speedy but professional job well done
So friendly, did a fantastic job! Thank you!
Fabio was punctual, professional and positively wonderful cleaning the apartment carpets! Great job!
I’ve used Zerorez twice to clean multiple area rugs. Not only are their prices fair, their customer service is excellent! They took great care in thoroughly cleaning my rugs and are always courteous and professional. Joanne is such a delight on the phone and I trust them completely.
He did a great job, I will be using this company again.
Not only were they professional, they asked questions as to what our expectations were. The technicians were awesome. We will be using them from now on.
Was exceptionally happy with my rugs, all stains were removed and my carpets looked as good as new!! They were very professional, kind, thorough and really made my day.
Very pleased with the carpet cleaning I received. Came out nicer than expected. Service man was on time and professional.
Christian did a great job and was very pleasant and informative
I used them for a fast clean up in a bedroom. They were on time and the carpet looks new. I will use them again.
Top notch all around
Very professional and timely.
This is the most professional, friendly, knowledgeable company I’ve ever dealt with. From communication between Joanne setting up and following up with the appointment and Tim and his crew doing a fantastic job I would highly recommend them to any homeowner or business that requires their services. Thank you thank you thank you. Wayne DiMarzo
Tim was an absolute pleasure to work with. My tile floors and countertops are cleaner than expected! Thank you!
Incredible service and professional. My carpets came out GREAT!!! Tim and team are the BEST. The attention to detail and providing white glove service Thank you
Izzys school Chanel
Zerorex was very professional. They called me 20 minutes before they arrived to ensure they would be there on time. Spent much longer cleaning the area than I anticipated and got many major stains and slime out. Was very neat and efficient have professional equipment in commercial Van makes it organized and efficient! There guys are amazing!
I was disappointed that the website didn’t have area rugs listed. Cost was more than the estimate. Excellent service.
Great experience from the initial phone call to the time they showed up and cleaned my carpets and tile floor. The carpets were like new and my 10year old tiles, grout also looked new. I will use them again. Thanks to all
Very Pleasant. My rug smells great now 😌
Thank you so much for the case service. Technician was great and super nice. The couch looks great. I called early in the week and had a fast appt by end of the week. Great customer service. Thank you.
Great Job, Great Service, Great Price! Definitely recommend.
Did an excellent job at cleaning carpets that haven’t been cleaned in ten years. The carpets look almost new.
This is the second time I’ve used this company. The carpet this time was extremely stained & dirty I was tempted to have it replaced. They did a miraculous job of cleaning it up! It looks awesome now!
Stains I never thought would leave were gone ! I wish I would have called them sooner !! Highly recommend !
Tim from Zerorez did an awesome job. He is meticulous and cares about his work....a rare Quality these days.
Just had a stairwell cleaned. It was our first time using this company and their method. Happy to have given them a try. They were completely professional. Looking forward to seeing the end result once things dry. Thirty day guarantee was reassuring. Really nice crew. They didn’t race through and I feel that more attention was paid to our rugs than with previous competitors. Fingers crossed!
I always use Zeroez for cleaning my carpets and upholstery. I have 2 teenagers and 2 dogs so we have a lot of traffic. Zeroez was able to clean my carpet beautifully and remove all pet odors and stains. All safety protocols were followed.
Just got my carpets cleaned I am amazed how good they came out. I had a dog years ago and I can't believe the amount of dog hair that came out! They used proprietary equipment and special water that is chemical free. I highly recommend using this company. Very professional and very friendly.. Thanks, Robert happy customer...
Tim worked very hard to bring my ceramic tile grout to look like it's brand new. I didn't realize how dirty my living room area rug was until it was cleaned. Now it looks amazing.
First time using Zerorez. The technician did a great job. Got all the stains out with the exception of one hard stain. He was courteous to do certain spots 2-3 times. Very friendly and I would recommend using this service.
Thrilled and amazed! The technician called.prior and arrived on time. Professional and courteous throughout. I had a light colored area rug cleaned and it looks like new! I got a price to have my leather couch cleaned too. Spring cleaning with professional help!!
I have used this company three times to clean my area rugs and living room furniture. They are thorough, quick and extremely efficient. The staff is very friendly and knowledgeable as well. I thoroughly enjoy the results that their cleaning provides. They also do not use harsh chemicals which is very important to me, with two small children. I cannot recommend them enough.
Tim was very professional and friendly. They also cleaned grout in kitchen tiles. Truly the best service and great prices. Being environmentally friendly brings them over the top.
Christian was very courteous and respectful. He took his time doing a thorough job. My carpet and upholstery appears clean. There does not appear to be any sticky residue and there was no strong odor at all.
Very fast and efficient, kind and did a great job getting the stains that my 4 year old made. Would definitely use them again in the future.
Thank you for a beautiful job done
Prompt, courteous, good job.